Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Service address
- Billing information
- Payment details (processed securely through third-party providers)
Service Information
- Property details related to requested services
- Before-and-after photos of service areas
Technical Information
- IP address
- Browser type
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use collected information to:
- Provide estimates and perform services
- Process payments
- Communicate regarding appointments and service updates
- Send promotional emails or text messages (you may opt out at any time)
- Improve our website and customer experience
- Maintain business records
3. Marketing Communications
By contacting us or using our services, you consent to receive service-related communications and occasional promotional messages via email or text.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP MKT to text messages
- Contacting us directly
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to:
- Process payments
- Provide scheduling or CRM services
- Send communications on our behalf
- Comply with legal obligations
All third-party providers are required to maintain reasonable security standards.
5. Photos & Marketing Use
We may take photos of service areas for documentation and marketing purposes.
We will never publish personal identifying information (such as your name or address) without consent.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your information (where legally permitted)
To make a request, contact us using the information below.
8. Cookies & Analytics
Our website may use cookies or analytics tools to improve user experience and track site performance. You can disable cookies through your browser settings.
9. Contact Information
If you have questions about this Privacy Policy, please contact us:
PurePro Cleaning
Hudsonville, MI
📞 616-201-8282
📧 office@pureprogr.com
🌐 www.pureprogr.com